IRL International Truck Centres is looking for a permanent, full-time Parts Supervisor, reporting to the Branch Manager. The Parts Supervisor is responsible for ensuring the department runs smoothly, efficiently and profitably. Your base location will be Kamloops, BC.


  • Communicate with Branch Manager on progress of the department, customer service concerns and obtain approval on necessary requests
  • Share information with all parts staff about promotions and programs that are being offered in our 5 Locations
  • Work with other branches to maximize bulk buys, promotions and provide support as needed
  • Build and maintain current internal and external customer relationships for service and parts sales
  • Collaborate with Service Manager to increase turnaround times on parts requests, estimates to reduce downtime on service
  • Pull reports and update tracking scorecard for customer calls, closed credit applications and net new sales
  • Verify sales, inventory and productivity reports
  • Work with the parts team to create a logistics delivery plan to coordinate parts deliveries to outlying communities
  • Increase Ecommerce sales and Business to Business accounts
  • Ensure site inspections, housekeeping and brand image standards are met
  • Scheduling of staff, mandatory International and Isuzu training and safety meetings


  • Parts Person Red Seal
  • Three (3) years of related industry experience
  • One (1) – three (3) years of supervisory experience
  • An equivalent combination of education and related industry experience may be considered
  • Knowledgeable of medium and heavy-duty International truck products
  • Diamond certification though Navistar
  • Well versed in DSI
  • Excellent communication and management skills

Looking to be a key member of a well-established family-owned company? Our core values include: People First, Integrity, Respect and Excellence and as such we are committed to providing an environment that supports the growth and effectiveness of our employees and the organization. You will work for a company that offers an excellent compensation package, pension, and medical benefits, as well as learning and long-term advancement opportunities.

The Dawson Group is expanding our reach and need people like you to join us on our journey, and to help us continue safely connecting our communities.

The Dawson Group uses a centralized application service- please apply electronically as paper resumes will not be accepted